This interface allows you to stop billing a company of one of your customers in the event of termination of the service, for example.

Stop invoicing

To stop the invoicing of a company there are 2 possibilities:

1. Close all customer accounts in the folder
2. Modify the company invoiced on the customer account

For point 1, you only need to identify all customer accounts, administrators AND users, then close the customer accounts* (see article “How to close a customer account?”).

For point 2, it is necessary:

1. Select the customer account to be modified through the “Users” menu
2. Go to the “Information” menu
3. Then modify the company to be invoiced, in the “Billed client” field (under “Billing information” menu)
4. Confirm the change by clicking on “Save”

Once all customer accounts have been closed or modified, the billing of the folder will automatically stop at the end of the current month.