Consult, modify or delete a payment

Modified on Mon, 2 Oct, 2023 at 4:10 PM

Once payments have been entered, they can be viewed and managed from the list of payments or from the corresponding documents.

Consult the list of received payments

It is possible to consult the list of received payments for:

an invoice / deposit invoice ;
a customer ;
all documents.

Payments received for an invoice / deposit invoice

From the invoice, click on the "Payments" button

The list of payments received appears in the right panel:

Payments received for a client

From the relevant customer file, click on the "Payment" widget:

The list of payments received appears at the bottom:

Payments received for all documents

From the "Payments" menu, "Payments" tab, it is possible to access the list of payments received from all customers.

Les actions disponibles sur les paiements

Sur chaque ligne de règlement saisi, un bouton représenté par trois petits points apparaît. Il permet d'accéder aux actions possibles sur le paiement en question.

Les actions disponibles pour chaque paiement varient en fonction de ses caractéristiques spécifiques ainsi que de la facture associée.

	Display condition(s)	Usage
Settle the balance	If the payment does not settle the invoice in total.	This feature allows a new payment to be added to settle all or part of the remaining balance on the corresponding invoice.
Edit	For all payments except : Rejected payments "Refund", "Credit note" payments Payments relating to an invoice linked to a credit note Payments that have already been entered into accounting	The "Modify" feature can be used to change the payment amount, date, method of payment and reference.
Reject	For all payments except : Rejected payments "Refund", "Credit note" payments Payments relating to an invoice linked to a credit note	This feature makes it possible to reject a payment. The payment still appears in the history, but it is no longer taken into account as payment of the concerned invoice. If the payment had already been transferred to the accounts, a reverse entry is transferred to take account of the rejection.
Delete	For all payments except : Rejected payments "Refund", "Credit note" payments Payments relating to an invoice linked to a credit note Payments that have already been entered into accounting	This feature permanently deletes a payment. It will no longer appear in the application.

Settle the balance

In the "Payments" section, when a payment is not enough to settle the entire invoice it relates to, the "Outstanding" amount is positive.

In this situation, the action button can be used to add a new payment to the invoice directly from the payment.

On clicking, a payment registration panel appears. It allows to add the new payment and pay all or part of the invoice.

Modify a payment

From the payments list or from a specific document, you can edit a payment if it has not already been sent to the accounting.

The information that can be modified includes the date, amount, payment method, reference and comment.

Payments list

Document:

Delete a payment

Following the same procedure as for editing, a payment can be deleted from the document to which it relates or from the "Payments" section.

Once deleted, a payment disappears completely and it is no longer possible to find it in the history.

Reject a payment

Payment rejection is available for eligible payments:

from the documents concerned by the payments to be rejected,
from the list of payments in the "Payments" section
more specifically, from the list of direct debits.

Once rejected :

a payment continues to be displayed in the as "Rejected", but it is not considered as payment of the invoice.
the payment in question can no longer be modified or deleted.
if the payment had been sent to accounting, a reverse entry is generated.